Return to Help Index
|How do I create an account?|
|1) Click the "My Account" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click "My Account" to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your policies?|
|Please see our Terms & Conditions for complete details regarding our policies.|
|When will my order ship?|
Please see each individual item page for more information on the shipping time-frame and availability of each item. Also, after your order your order has shipped, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation after your order has shipped and tracking information will be emailed within 24-48 hours of shipment.