Return to Help Index| Pricing and Billing | |
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| Do I have to pay sales tax? | |
| You only have to pay sales tax if your order is delivered in the state of California. | |
| I have a question on my charges. | |
| Please contact customer service at: 1.866.209.1765 for further assistance. | |
| What are my payment choices? | |
| During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. | |
| I need a copy of my receipt/invoice. | |
| Click the "My Account" link at the top right hand side of our site to print invoices. | |
| When will my credit appear on my account? | |
| Credits usually take 2-3 weeks from the time we receive your item(s). | |
| When will my credit card be charged? | |
Many of our products are shipped from various warehouses and manufacturers across the United States, when you enter your credit card information on the cart checkout page and press the place order button, or order by phone or fax your credit card is charged immediately. Your order will be processed, packaged or assembled per your submitted order details and will be shipped when completed. If you pay by check your order will not be processed until we receive your payment. |
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